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Episode 88: The one with Mark Thompson

  • Joe you finally asked what I’ve been wondering “What is value?”

    I hear people saying, just “create value” all the time. But they never define it or explain how to create or deliver it. I’d love to hear you guys go further about how you find and create more value for your customers.


    September 27, 2012

  • My favorite thought on this podcast is to pay attention to what distracts you…because hidden in that distraction might be what you are passionate about. Passion is difficult to find, so I;m really going to try this.

    Thank you again!

    Paul Shaheen

    September 27, 2012

  • at the 44:something about passion and saving up sex for old age!!


    I buy this man´s book based on that one statement!

    love the show

    -chris [nobody]

  • I thought that the discussion morphed from “value” to “values” when Mark talked about “integrity”, “honesty”, etc. But then he went back and to “value” when he talked about what’s valuable to your client. I agree with Randy above that a deeper dive into creating value, what that means, how to enter into the conversation that’s going on in the customer’s mind, would be great for the follow up episode that was hinted at in the recording.

    Ron Nakamoto

    September 29, 2012

  • I love this episode

    Dornubari Pope Vizor

    December 8, 2012

  • About 10 days ago I began going through your podcasts starting from the very first one.  I was on podcast #15 when I mistakenly jumped up to #88 and started listening to this interview with Mark Thompson.  Initially I was tempted to skip this interview because I did not recognize Mark’s name and I knew nothing about him.  I’m so glad I listened.  Without question, of the more than 15 podcasts that I have listened to, this is one of my favorites. 

    Mark is a very insightful guy and he expanded my mind on a few different topics.  I found great value in the discussion about — “how would you start over if your entire business burned down?  And who would you bring with you?”  This forced me to put some serious thought into what I am currently doing. 

    Think about it.  If you had to start over from scratch, what would you do?  If the answer is something different than what you are doing now, perhaps you need to rethink what you are doing now. 

    If anyone has yet to listen to this interview, I highly recommend it.  Great stuff, guys.

    Jon Poland

    February 17, 2013

  • I just re-listened to this podcast after reading Mark’s book… When’s the follow up conversation happening?

    Joe Stauffacher

    May 16, 2013

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