Great interview! Would LOVE to get the transcripts of this and the last 4-5 episodes as well. Thanks for all the awesome advice!
One of the best episodes ever! Thanks Dean!!
Dude this show better get a second season. If it doesn’t, anyone who makes that decision doesn’t know what they’re doing. It’s way too good to just let it die.
Anthony is right about “customer courtesy” being taught at home. I remember hearing “the customer is always right” a million times when I was a kid.
Don’t forget Dean it’s OK to email me if you want.
Great episode. For me the takeaway was, “it’s either a A+ or an F”. This is a great attitude / concept – and so true.
I cannot wait till the Montana episode now. Great episode and completely drives home why marketing is everything.
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